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*Please Note FREE Shipping is for Australian Metro areas only. Also, customers in Australian states that are located in a regional, remote or difficult to access area should contact us prior to ordering to confirm delivery fees, if any. We reserve the right to charge an additional delivery fee for items in remote areas or some other parts of Australia where delivery is challenging or costs are incredibly high. You will be consulted before any charges occurring, and you will also have an opportunity to cancel the order if you feel the additional cost is too high. Residents of regional WA, TAS & NT may have slightly longer delivery times
The following manufacturing times can be selected on the product page when ordering.
- ALL ORDERS HAVE A STANDARD MANUFACTURING TIME AS SPECIFIED UNLESS YOU CHOOSE FOR QUICK OPTION TO JUMP THE QUEUE.
IMPORTANT SHIPPING INFORMATION & CONDITIONS
Just Modern Furniture is a leading TV Entertainment Unit manufacturer and furniture retailer and we ship AUSTRALIA WIDE via our national courier partners. As all items are Australian Made and are manufactured upon ordering, we will aim to dispatch your product within the selected period.
For heavy and bulky items, such as TV Units, you will most likely need to assist the courier to lift and carry the product to the door, as most national couriers only operate with 1 driver. This is a condition of sale, which is agreed to at the time of ordering. If this is not possible, please contact us to arrange for an additional person to assist. Additional costs will apply.
Delivery times are best estimates only, minor delays due to public holidays or issues outside of our control may occur in rare circumstances. You will be notified by email with courier contact details as well as tracking details once your item is shipped, and you can then track via the courier website. The courier will also email you on the morning of delivery, advising of its arrival on that day. You may also be able to arrange a day and time for delivery by contacting the courier and making arrangements with them.
Please check your delivery upon arrival. In the event, item is damaged, you must check the package and advise the courier to note this. It is the responsibility of receiver to check the goods and confirm whether the item is received in full and in good condition. Not doing so, may cause issues with replacement. Please contact us immediately in the event this occurs.
Free re-delivery of items is offered in the event of delivery being missed on first occasion. You will have the opportunity to re-book through the courier company in the event this happens.
In very rare circumstances, we reserve the right to charge an additional delivery fee for items in remote areas or some other parts of Australia where delivery is not possible or costs are extremely high. You will be consulted prior to any charges occuring and you will also have an opportunity to cancel the order, if you feel the additional cost is too high.
Pickup from our Melbourne manufacturing factory is usually not available, unless arranged prior with our staff. Please do not attend warehouse to collect or view items unless an appointment is made prior.
Deliveries to PO boxes are not accepted, therefore a street address is required. Delivery is to your front door for homes or ground floor only for apartments/high rise buildings.
If shipping address is or will be unattended at the time of delivery, or you cannot accept delivery, please contact us as soon as possible. In the event of this occurring, the courier will most likely leave a card with contact information at the residence. Please contact the courier company as soon as possible to arrange re-delivery.
We can also make arrangements with the courier, to get approval to leave the goods at your premises unattended. Please note however, Just Modern Furniture will not be liable or cover any loss, theft or damage to your item in this situation or any other loss which relates to the shipping and delivery of your item(s).
Shipping times are extremely important to us and we will endeavour to ship items as quick as possible, however we will not be liable or held accountable in any way, shape or form, in the event you suffer any type of financial or other loss due to the delay in item arriving.